Client Service

In today's increasing e-business environment, more and more organizations are turning to an online form of communication with clients. In this workshop, you will learn the strategies that will give you an email reputation to be proud of.

When you write business documents, your professional image is on every page you create. Part of that image comes from how accurately you use grammatical structures and sentence structures. This workshop will help you enhance your professional image as a writer and editor.

Unless the message in a document is clear, your reader may be confused and left with more questions than answers. This workshop will show you key strategies for talking to your reader using plain language so that your message is easy to read and understand.

This workshop helps even the most experienced entrepreneurs, salespeople and fundraisers better match their style to their customers and prospects.

This program helps leaders bring coaching to their day-to-day leadership style, adding an important technique in leading others while amplifying success throughout your organization.

This workshop helps even the most experienced fundraisers better match their style to their donors and prospects.