Being able to give feedback fairly and clearly is one of the most powerful tools you can use to support and develop your team so that they can learn, grow and become their best selves.
Without effective feedback, relationships can be damaged, employees can lose focus, and common mistakes can be made over and again. There are ways to provide and structure feedback, whether it’s formal or informal, to make sure that it’s effective and lasting.
This workshop will show you how to provide feedback at any time that the message is due. You’ll learn why the way we deliver feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Our blended format includes three components:
Pre-workshop Activities (approx. 60 minutes to complete): pre-reading materials
Workshop Activities (two 3-hour virtual sessions): practise and feedback of key concepts using coaching, scenarios and discussions
Post-workshop Activities (approx. 60 minutes to complete): proof-of-learning assignment with feedback provided by the instructor
Registration closes on November 19
This workshop focuses on...
understanding why feedback is essential and helpful
finding ways to overcome feedback challenges
identifying opportunities to provide positive and constructive feedback
applying a framework for providing formal or informal feedback
using descriptive language in delivering feedback
following up and actively managing the performance concern
handling employee reactions (tears, silence, anger)
This workshop would be great for:
You may also know this course as Setting Expectations or Correcting Behaviours.
If you would like to have us provide this workshop privately to a group of staff within your organization, please click here.