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In today's increasing e-business environment, more and more organizations are turning to an online form of communication with clients. In this workshop, you will learn the strategies that will give you an email reputation to be proud of.
Email is the workhorse of communication within and between organizations. As well, in today's increasing e-business environment, more and more organizations are turning to an online form of communication with clients.
Yet, in spite of its importance, email is frequently dashed off with little thought given to clarity or to the needs of the reader. The result? The image of the writer and the organization are undermined. Avoid these email pitfalls.
In this workshop, you will learn the strategies that will give you an email reputation to be proud of!
Our blended format includes three components:
Pre-workshop Activities (approx. 60 minutes to complete): pre-reading materials
Workshop Activities (2-hour virtual session): practise and feedback of key concepts using coaching, scenarios and discussions
Post-workshop Activities (approx. 60 minutes to complete): proof-of-learning assignment with feedback provided by the instructor
Registration closes on April 22
This workshop focuses on...
writing from your reader’s perspective
using concise language and avoiding rambling
putting the right information in the right place so your reader understands it and knows what to do with it
being aware of the tone of your message
formatting so the recipient can read your message easily
This workshop would be great for:
If you would like to have us provide this workshop privately to a group of staff within your organization, please click here.